Support

Problem with an order? You can call the restaurant from the order details in the app; its phone number is shown there.

Write to us at [email protected]. For an order, include the order code (e.g. AB12CD) so we can help faster.

My order wasn't accepted. Will I be charged?

No. If the restaurant doesn't accept or the order expires, it's cancelled and nothing is paid; payment only happens at the door or at the restaurant.

How do I delete my account?

In the app: Account → Delete account. Deletion is immediate; order records we must keep by law are anonymised.

How do I turn off offer notifications?

In the app: Notifications → Offer notifications. Order notifications aren't affected.

How do I add my restaurant?

Apply at https://restoran.gurmecep.com/kayit; we'll email you after review.